NZ and Australia Return Policy
We have an exclusive return policy for our NZ and Australian customers. We made it simple, if you don’t love using our products for the first 30 days, then send them back to us for a full refund.
We want you to be 100% satisfied with anything you buy from us, return them for a full refund - no questions asked. Send an email to firstname.lastname@example.org and our team will be happy to process this request.
The return shipment is your responsibility and we will arrange a full refund once we receive the product.
This is exclusive for purchases made directly on our website www.reusablething.com and does not apply through our retail partners. The return product needs to be in like-new condition with no damage and in its original packaging.